A fix for the issue affecting Vivi App v3.10.3 on iOS devices has been included in our latest release, version 3.10.4, which is now available on the Apple App Store.
We recommend all users experiencing issues with v3.10.3 update to the latest version to restore expected functionality.
Thank you for your patience while we worked to resolve this issue.
Posted Nov 07, 2025 - 20:39 UTC
Update
Work continues on the issue affecting the Vivi App v3.10.3 on iOS devices. Our Engineering team remains actively engaged in implementing and testing a fix.
We’ll provide the next update soon when the fix is ready or new information becomes available. Thank you for your continued patience.
Posted Nov 07, 2025 - 19:38 UTC
Identified
The issue affecting the Vivi App 3.10.3 on iPhones and iPads has now been identified. Engineering is currently implementing a fix.Further updates will be shared as soon as the fix is ready or additional information becomes available.
Posted Nov 07, 2025 - 14:43 UTC
Investigating
We are aware of an issue affecting the Vivi App version 3.10.3 on iOS devices, including iPhones and iPads. The app may not function as expected, particularly when accessing or using the Settings menu. Our engineering team is investigating this and we will provide an update as soon as more information becomes available. This issue is only applicable to iOS devices (iPhone/iPad) using v3.10.3.