Weather Data may not be available

Incident Report for Vivi

Resolved

The weather data service has been fully restored and verified. Monitoring confirms stability across all signage.
Posted Oct 14, 2025 - 05:24 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 14, 2025 - 04:33 UTC

Monitoring

The weather data service has been restored, and our team is testing and monitoring to confirm stability. We’ll provide an update once verification is complete.
Posted Oct 14, 2025 - 04:22 UTC

Update

Our team remains engaged with the weather provider as they continue their restoration efforts. We’ll share an update as progress continues.
Posted Oct 14, 2025 - 03:11 UTC

Update

Our team remains in touch with the weather provider, and they’re actively working on restoring normal service.Further updates will follow as progress continues.
Posted Oct 14, 2025 - 01:39 UTC

Update

We’re continuing to work with our third-party weather provider to bring the issue to resolution. Our team is closely tracking the progress and will share further updates as they become available.
Posted Oct 13, 2025 - 23:42 UTC

Identified

We’ve identified that the issue originates from our third-party weather provider. We’ve made the necessary adjustments on our side and are awaiting their confirmation. Weather data remains accessible, though some users may experience slight delays.
Posted Oct 13, 2025 - 22:54 UTC

Investigating

Weather data may be delayed or show the message "Weather Data is unavailable at the moment"
Posted Oct 13, 2025 - 22:37 UTC
This incident affected: Backend Services.